Mission: Innovate value for automation applications
The development of China's automation industry needs automation solution providers, customer needs oriented, innovative value for automation applications, and market changes. In this process, the product solution must have a maximum optimization to solve the pain points in the enterprise. However, not all enterprises can do it, and many people think they can. But with the increasing application of automation in all walks of life, this field has become more and more complex. Only by solving this problem can we bring users real quality service and truly meet customer needs.
We know that the automation industry is an industry with great development potential and vitality. At present, there are many automation enterprises in China, but they are not as big as real excellent enterprises such as Amazon. But if we make Amazon Automation better and stronger, we will be a truly outstanding enterprise in China. Therefore, China's automation industry needs to make our company bigger and stronger, and we are also trying to make our company bigger and stronger. We also very much agree with these views, and also look forward to reaching such a consensus with customers: only by making automation truly our platform for innovation and application value, can it become a business card made in China.
Create value for your plant and business and create long-term value through solutions. Improve product performance through product innovation and product optimization; Realize products and services through good cost-effectiveness; Keep good communication with customers to meet their changing and improving needs. To achieve these goals, we set several goals: improve the relationship between customers and you; Products and services; Team; Quality and efficiency; Corporate culture In order to meet the changing and improving needs of customers, our company will always insist on bringing the best products and services to customers. We believe that products and services are not eternal. The most important thing for customers is eternity. To obtain long-term value and share value through continuous optimization of products and services is one of the eternal themes in the development process of an enterprise. Because our company takes good faith as the foundation, always insists on taking customers as the center, and provides high-quality and reliable service support for our customers! Customer satisfaction is our eternal purpose! You will become our forever loyal friend! We are always grateful to you!
Take innovation as the driving force of development, and constantly promote the technological progress and development of the industry. Constantly develop new products to meet customers' needs and meet customers' changing and improving needs. Continuous improvement. Keep the equipment working at its best. Continuously update and innovate, and ensure long-term customer service; Creating value for customers is our eternal pursuit. Let customers enjoy the value we bring, and continue to pursue the highest quality, high standards and high quality to meet their changing changes is our goal. Fundamentally improve our customer service, while creating greater value and long-term value for customers! And become an excellent, perfect, professional, responsible and lasting partner based on the goal!
Now there are many business models in the industry. In different business models, users will choose different functions and types according to their own needs and business characteristics. However, this means nothing to customers. When selecting automation solutions, customers need to consider their own business needs and risks. If only one function is required, it may bring customers very high costs, and it is not conducive to the improvement of customers' demand for automation functions; If multiple functions are required to exist at the same time, many customers will need to choose according to their different needs. In such a mode, customer needs will be very uncertain and difficult to grasp, and it is difficult to choose the most suitable scheme according to their own and the actual situation of the project. In order to solve the customer problem, enterprises need to do a good job in market research and customer demand analysis, and constantly explore and innovate in the process based on the principles of technology innovation driven, user demand centered, and user value oriented: you can find your own advantages and opportunities through demand analysis and function analysis; At the same time, according to the business model and business characteristics, determine the appropriate personalized solution. Only in the process of continuous exploration and research can enterprises continue to grow and progress.
Vision: To become a powerful technology company
At the beginning of the company's establishment, the company made it clear that it wanted to be a "powerful technology company". At the beginning of his career, his ideal was to be unique in the industry and compete positively with other competitors. At the beginning of entrepreneurship, the company established its own development goals. He hoped to build the company into a global enterprise to better adapt to the market and grow and grow faster. He hopes to enable the company to better understand the world and help customers develop new businesses and continue to succeed.
Through technological innovation, we can transform the needs of users into technical achievements, and constantly achieve innovation, which is why we can lead the development of the industry. We are now changing our relationships with customers around the world. We can help them build a strong organization, so that we can cooperate with other organizations and achieve a win-win situation! The reason why we are successful is that we have the ability to help customers find better service providers and provide better services, and also can promote social development and expand them!
The company has been studying how to improve the customer experience. For example, in the past few years, the company has introduced a series of new technologies to meet the needs of customer experience. Now there are many different reducers on the market, and customers can customize services according to their actual needs. In our opinion, the most important thing is to provide customers with what they want: what we want to help them achieve, what they need, what benefits they want to obtain (or how they want to meet). "The company said," We will help customers make wise choices by providing all these answers. "
First, the company must create value for customers. We will not just be satisfied with short-term goals or focus on short-term interests. We always believe that if you want to grow, you must keep innovating in all business links, and if each link can bring significant value, you must be prepared. We firmly believe that "every business model is successful", so we must be able to achieve high-quality growth anywhere.
In the past few years, we have been committed to providing customers around the world with a more convenient, safe, reliable and innovative experience. At the same time, we are also trying to show the world the unique value proposition we provide to users: • Meet the growing needs of customers by solving key problems in the business or bringing great value - provide reliable services in the process of meeting user needs. • Establish a brand image in the market and let customers have a sense of trust and trust in you. • Help customers to establish a cooperative relationship with us and create competitive advantages in the industry.
In addition to continuous innovation, the company believes that the importance of innovation is also reflected in the business model. The company believes that only continuous innovation can achieve success. "Technology companies should make efforts from two aspects: on the one hand, they should develop their own businesses through new technologies; on the other hand, they should integrate them into their existing businesses to ensure that the company has long-term development capabilities while realizing self value." He thinks that he is not good at doing some venture capital or other businesses, but that does not mean that it will not attract employees. He believes that if you want to become a powerful technology company, you must constantly innovate. Innovation is very important both in terms of technology and business. Because this is the most important foundation that can change the future trend of your company.
Values: strive for self-improvement, serve customers, be honest, pragmatic and go all out
Self improvement: Self improvement refers to continuous learning, self-improvement, better self-improvement, and strive to become a better person without slacking off.
Customer service: customer service is the most important link to reflect the enterprise's service spirit and attitude.
Go all out: The company has set up three goals, namely mission, vision and values, as well as a value manual for each employee.
1. Help customers realize their dreams;
2. Continuously track customer needs;
3. Grow together with customers;
4. Continuously improve customer experience;
5. Help customers achieve financial goals;
6. Improve user experience;
7. Continuously improve work style.
Take the enterprise mission and vision as the guiding ideology; The work is sorted out through the four dimensions of employees' understanding of the company's business objectives, strategic objectives formulation, strategic implementation and implementation; In combination with the actual situation of the company and the behavior of employees, the work objectives and task list in ten aspects are formulated and implemented to the post; To guide the work with the concept and system of enterprise culture; The eight directions are closely combined with the actual situation of the company to design the code of conduct for employees and some codes of conduct in the code of conduct manual; Through the application manual of employee code of conduct, complete the work procedure of combining the compilation of employee code of conduct and code of conduct manual with practice. In addition, the relationship standards and work objectives between departments and employees are determined through the employee's code of conduct and code of conduct:
1. Serving customers: serving as a bridge between enterprises and consumers.
2. Improve yourself: continue to strengthen learning.
3. Integrity, pragmatism and efficiency ("four"): customer-centric, down-to-earth, customer-oriented.
